Your Questions, Answered
Calls and emails will be returned within 24 hours.
Hours of Operation:
Monday- Friday: 10 AM – 6 PM MST
Saturday: 11 AM – 5 PM MST
Sunday: Reserved appointment times pending scheduling
Scheduling in advance (one – two weeks is preferred but at least 3 days prior) will allow me to reserve time for you and make your training a top priority. Scheduling a minimum of 3 days in advance is required for all training consultations. Any requests made 48 hours or less will be required to pay an additional $60 fee.
I adhere to a strict confidentiality code and your information will never be divulged to any third party.
Training projects that have an unusually quick turnaround or that require work outside of our normal business hours or holidays are subject to an additional fee.
Invoices are sent to clients after booking confirmation and are to be paid in full prior to start of first training session by 48 hours. Any payment made within 48- hour window prior to start of training will have a $25 late fee applied. Any payment not made by the start of first training session will have a $50 late fee applied.
I accept payments via Cash, Credit Card, Check and Venmo.
I do allow cancellations. Cancellations made at least 72 hours prior to the start of training can cancel with full refund if payment had been made. Cancellations with-in 72-hour window prior to first training session will be refunded 60% of payment. Cancellations made after first training sessions will not be refunded.